Envío y devolución

Here’s the translation of the provided text into English:

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**Processing Order**
We need 1 to 2 business days to process your order before shipping it without delay. The delivery timeframe for European countries will be 15-20 days. For countries such as the USA, Australia, and most South American countries, it will be 15 days.

**Tracking**
After we ship the package, the customer will receive a confirmation email with a tracking number. Please track it at http://www.17track.net/ for various Express information, http://www.ems.com.cn/english.html for EMS information, or http://www.cn.dhl.com/ for DHL information. The following countries: Germany, Italy, Belgium, Luxembourg, Spain, Netherlands, Austria, Bulgaria, Croatia, Denmark, Finland, France, Greece, Hungary, Ireland, Lithuania, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, please choose DHL as the courier service.
Online tracking can follow your package at different stages. If you cannot track it, please try again one or two days later, or request help from our customer service.

**Return Policy**
Within 14 days (from the day the goods are signed for/received), if you request a return of the purchased item, it can be returned and refunded under the following conditions. Products must be returned in their original packaging, meaning they must not be used (except for trying), worn, have plastic removed, damaged, scratched, or manipulated. All returns are at the customer’s expense.
When we receive the returned products intact, we will deduct $20-40 from shipping and delivery costs for the time it took to send it to you and then issue you a refund.
Please note that after 14 days a refund may not be issued, but an exchange may be acceptable. Please note that refunds do not apply to watches that have sustained physical damage caused by Customs. If that is the case, an exchange would be advisable.

**Exchanges**
Within 14 days (from the day the goods are signed for/received), if you find that the products you purchased do not satisfy you, you can return them and replace them under the following conditions:
Products must be returned in their original packaging, meaning they must not be used (except for trying), worn, have plastic removed, damaged, scratched, or manipulated. All returns are at the customer’s expense.
When we receive the returned products intact, we will replace them with new ones and send them back to you.
As there are shipping costs involved, please understand that we must charge you between $10 and $20 as shipping and handling costs before we send you the replacement item.
Exchanges will be subject to adjustment for price differences (if applicable).
Please note that if you wish to replace the item after the guaranteed 14 days, we recommend contacting us directly for further processing.

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